Anke Zimmermann, BSc, FCAH, Classical and Modern Homeopathy. Special Interests in Developmental and Behavioural Disorders, including Autism, ADHD, Anxiety, OCD and Aggression.
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Email Policy

Email policy

Dear parent,

I strive to support you in the best, fastest and most comprehensive way possible so you can see results with your child’s program. I need your help to do this.

Please review this email etiquette sheet so communication is efficient and complete.


Please always tell me the full name of your child. Most children now a have different last name than the mother.

Use emails only for quick and simple updates, or questions, ie clarifications, or to give me an update before an upcoming appointment. If you want to send an update please send it 24-48 hours before the appointment, not one hour before.

Ideally, I should be able to answer your question with a yes or no. Anything more complex than that usually requires an appointment as emails generally do not provide enough information.

Always mention which remedies and in which potencies you gave to the child, on what dates, as well as what you have observed and what your concerns are. "The treatment seems to be working for Jesse…" is not enough information.

Instead write something like this: “On Sunday, January 31, we gave Jesse Miller 2 pellets of Stramonium 200C before bed. That night he woke at 2 am and could not fall back to sleep until 4. He was thirsty for water. On February 3 we noticed that the rash on his face was slightly worse, but he has started to say several new words. Should we repeat the remedy?” This is a complete update and I can simply reply with a yes or no.


Please describe in detail what you are concerned about or have noticed. "Jesse has a fever. what should we do?" is not enough information for me. Please describe the symptoms in detail, including when they started, what preceded them, how often they happen, what makes them better or worse, the mental state of the child, if they are thirsty to not, what they want to eat or not, which other symptoms are happening at the same time etc.

For example: “Jesse Miller developed a fever at 1 am. He was crying and wanted to nurse and felt better at the open window. We were out on the beach in windy weather earlier in the day. I wonder if I should give Aconite?”

Or: We gave Amirah Quadracel on Jan 8 at 2 pm. At 4 pm  she started shouting and throwing things. This happened for 30 minutes, then she settled, then started again at 7 pm. In addition she had a loose bowel movement. What should we do?

If you do not provide enough information, I cannot give you a proper answer and I may not have the time or energy for multiple emails going back and forth all day with you and a dozen other parents, all the while being worried about your child.

You will be charged for email advice at a minimum of $65 if I need to give any advice other than a simple clarification or yes or no answer. Emails are not free advice. If I need to get the file, you will be charged. Please remember that I need to read your message, get the file, respond thoughtfully, add the information to the file and replace the file. You are using my time and expertise, my ink and paper, cable and phone subscription, liability insurance, professional membership and continuing education fees, portion of the mortgage and utilities etc, needed to sustain this service for yourself and many others.

It is impossible to manage your child’s complex developmental and behavioural issues via text or email. Make an appointment so we can communicate properly. Your child is worth it.

If the email is concerning an adult, the same rules apply.

Thank you!
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Serving Families with Integrity and Compassion Since 1991

Anke Zimmermann, BSc, FCAH
Classical and Modern Homeopathy
Sooke, BC, Canada
Serving families in Sooke, Metchosin, Langford, Colwood, Victoria, Greater Vancouver Island, BC, as well as internationally via zoom/telehealth.

Telephone

778-352-0806

Hours:

Tuesday, Wednesday and Friday from 10-6 and alternating Saturdays from 10-4
No portion of this website may be reproduced, stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, photocopy, recording or any other except for brief quotations in printed reviews without the prior written permission of the publisher. Requests for permission should be addressed to: Anke Zimmermann, 778-352-0806.

Disclaimer: Information on this web site is provided for informational purposes only. This information is not intended as a substitute for the advice provided by your physician or other healthcare professional. Do not use the information on this website for diagnosing or treating a health problem or disease, or prescribing medication or other treatment. Always speak with your physician or other healthcare professional before taking any medication or nutritional, herbal or homeopathic supplement, or using any treatment for a health problem. If you have or suspect that you have a medical problem, contact your health care provider promptly. Do not disregard professional medical advice or delay in seeking professional advice because of something you have read on this website. Information provided on this website and the use of any products or services purchased from our website by you does not create a practitioner-patient relationship between you and Anke Zimmermann, Information and statements regarding dietary supplements or homeopathic remedies have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Information on this website is not intended to advise against any medical treatment, including, but not limited to, medications, surgery and vaccinations. 
  • Home
  • About
    • Success Stories
    • Seminars
  • Fees & Forms
    • Email policy
  • Homeopathy
    • Homeopathy Resources
    • Homeopathy Videos
    • Free Homeopathy Books
    • Homeopathic Potencies and Dilutions
    • Homeopathy Research
    • Homeoprophylaxis
    • Homeoprophylaxis Research
  • Health Topics
    • Autism
    • ADHD and Learning Disabilities
    • Behavioural Concerns, Anxiety
    • Speech and Language Disorders
    • Sensory Processing Disorders
    • Neurological Disorders
    • Immunological Disorders
    • Homeopathy and Medication Injuries
    • Homeopathy and Vaccine Injuries
    • Allergies and Asthma
    • Ear Infections
    • Adult Care
  • Resources
    • Dispensary
    • Homeopathy training for professionals
    • E-books
    • Child Development
    • Diet and Nutrition
    • Spiritual Healing
    • EMF and radiation testing and protection
    • Pre- and Perinatal Trauma
    • Videos
    • Controversies
    • Vaccine Controversy
    • Vaccine Research and Resources
    • Immune System and Vaccines Video Library
  • Blogs
    • Successful Cases
    • Autism, Homeopathy, Nutrition and more
  • Contact